The following conditions apply to the dispatch within the Federal Republic of Germany. In the case of supplies within the European Union or other countries special European Union shipping terms and/or foreign shipping terms apply.
Costs
Dispatch and packing costs are raised in accordance with our price list. Details see if necessary under information (supply and forwarding expenses).
Payment
Each product is delivered only after your transfer has arrived on our account.
Revocation instruction
Right of revocation
You can revoke your contract explanation within two weeks without indication of reasons in text form (e.g. letter or email), recall or by return of the product. The period begins at the earliest with receipt of this instruction. For keeping the period sending off the revocation or the product is enough.
Revocation consequences
In case of an effective revocation received achievements on both sides have to be refunded as well as uses if necessary. If you cannot refund the received achievement to us totally or partly or only in worsened condition, you must carry indemnification to that extent, if necessary, according to value for us out. During the hiring of things this does not apply, if the degradation of the thing is caused by their examination - as it would have been possible for instance in the shop. In all other respects you can avoid the indemnification according to value obligation, by taking the thing not like your property in use and omitting everything, which impairs their value. You have to bear the cost of the return, if the supplied commodity corresponds to the ordered and if the price of the thing which can be sent back does not exceed an amount of 40 euro. Otherwise the return for you is free. Obligations for refunding of payments must be fulfilled within 30 days after sending off of your revocation explanation.
Place of delivery, area of jurisdiction, partial inefficacy, applicable right
Office hours
Our fundamental office hours are from Monday to Friday between 9 and 15 o'clock. If we should not be attainable by telephone, we ask for establishment of contact by email to kontakt@panterspirit.de.
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